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Delivery Information

Delivery Options

Here at The House of Passion we do everything we can to ensure your order is dispatched promptly, securely and discreetly in plain packaging. The House of Passion uses Royal Mail Tracked delivery and DPD courier services.

All orders placed Monday to Friday before 3pm are despatched the same day. Orders placed after 3pm will be despatched the next working day.

For maximum security and peace of mind, all orders dispatched by The House of Passion are tracked. You will be able to easily track your order using the tracking code we will automatically send to you upon dispatch.

Free UK delivery when you spend over £20

UK Delivery Costs and Options

Delivery Service Cost Delivery Time
Royal Mail Tracked 48 £3.50 2-3 Working Days
Royal Mail Tracked 24 £4.95 1-2 Working Days
Royal Mail Overnight By 1PM From £7.50 1 Working Day
DPD Express Next Day £5.80 1 Working Day

*Please Note: Additional charges may apply for orders to the following locations.

Highlands and Islands of Scotland - postcodes IV HS KA27-28, KW, PA20-49, PA60 -78, PH17-26, PH30-44, PH49-50, ZE

Northern Ireland, Isle of Man, Isles of Scilly - postcodes BT (N Ireland), IM, TR21-25

Discreet Billing and Packaging

Here at The House of Passion we take your privacy seriously. We offer a 100% discreet delivery service. All orders are shipped in plain brown boxes or padded envelopes for smaller items. No reference to The House of Passion or the items contained in the parcel will be found on any of the outer packaging. Your credit or debit card statement will be billed as ‘HOP Ltd’ 

Choosing Delivery Options

When you check out, you will be able to choose from a list of delivery services available to you. Dependent on your address and the items in your cart, there may not be a choice of delivery options.

International Delivery Options

Orders will be despatched either via Royal Mail Tracked International or DPD International.

Delivery Times: 3-7 Working Days

Delivery options and costs are calculated based on the weight of the shopping cart. You can use our shipping estimation tool before checkout by adding items to your cart and selecting ‘Estimate Shipping Costs’ from the list of available options.

Where We Deliver

The House of Passion delivers to the following countries: Any orders placed to countries not on this list will be cancelled.

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

If you order products from our site for delivery to one of the above destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches the specific destination. We have no control over these additional charges and cannot predict their amount.

You are required to comply with all applicable laws and regulations of the country for which the products are destined.

Please contact your local customs office for further information.

 

Copyright © 2015 The House Of Passion Limited. Company Registration No: 08990293. You must be over 18 to order. All models are over 18. Discontinued